Doondie Level 5

Hey, newbie crusher, Welcome to the forum! 👋 That line means nothing. It's part of a canned reply they feed anyone with a missing reward issue. You're not alone, it seems. See here for reference: Can not claim Candy Royale Jackpot You'll find the same pre-written reply with the same weird last line, btw. My guess is the…

You've got one of the "broken versions" of this event. Spending 800 or even 1100 gold bars within a week only to get 100 back is laughable. The proper version's max expenditure is 105 and you get 32 back overall. See here for reference: Gold Bar Growbot gives "goldback" when you spend gold bars. Some people get ridiculous…

Hello, Mr/Ms Newbie, Welcome to the forum! 👋 Check my reply here. Hope it helps you: how can i play under windows and android without facebook ? Anyway, you should write a complaint to Support. They won't remove your account from the "test group" but hopefully they'll pass it onto the relevant department and they'll…

The Machine is showing because the next day must have started, so it's cooldown was up. Something is definitely wrong. I've never seen Candy Royale as "claimable". It seems there are other people in your situation. See here for reference: Cannot collect my gold from candy royale Same question to you - did you win 14-18…

Something is definitely wrong with the double event. Candy Royale is never on claimable status, as it's received immediately upon completion. So, you completed 14-18 levels from the first try and got the grand prize? Do you have screenshots of the stages leading to the final stage? If you believe you didn't get your…

Hello, kind Sir, Welcome to the forum! 👋 Do you have screenshots of your progress through the Candy Royale event? What about a "before" and "after" screenshot to show your gold bars? It's somewhat possible that the Double Candy Royale event is bugged. I'll randomly tag @QueenB here, as this isn't the only thread about the…

Zdravo, Ms Newbie, Welcome to the forum! 👋 It should not be possible for this dino to drop below the delivery point. In fact, the 3 yellow candies get matched after it gets delivered. What do you reckon got wrong? How many moves do you start with? There are no booster runs on YouTube as recent as 2 days ago where the level…

Hello, Mr/Ms Newbie, Welcome to the forum! 👋 You actually won the grand prize during the Double Royale event? Good job! I see something strange on your 2nd screenshot - the Daily Treat Machine is showing at the background. Why is that? Plus the new connection issue message which only appears until the game connects to the…

Hello, kind Sir, You can play on your Windows PC after downloading the game off Microsoft's App Store. (<- click here) If you don't use Facebook, then you must have a King account - use it instead. A word of advice - if you have video ads in your game on your phone, they won't work on the standalone desktop version. Also,…

Hello, Mr/Ms Newbie, Welcome to the forum! 👋 Your device's firmware was most probably updated after the US ban on Huawei, so it doesn't have Google Mobile Services. As a result, you cannot access the app store to use your gold bars. Take a look here for a possible solution. Hope it helps you too. Don't forget to write…

@QueenB, could you please approve my post here? Try again today and it still gets auto disapproved. 😒

Aloha, @QueenB! 👋 Did you actually pass my suggestion above to the team? 😱 They've finally reworded the connection delay pop-up message. 👌 It's much clearer now. Gotta point out that restarting is pointless, as it would just replicate the issue. One just needs to wait a few seconds. Cheers! 👋

I support @christinewupp's opinion that the issue is not being investigated. The quoted other thread is about a totally different issue. Your issue is long known - been months since people started reporting it. See here for reference: When I start a episode race others are already finished it And there's no solution. Even…

Hello, patient newbie, Welcome to the forum! 👋 When did the problem start or has it always been there? What device (make and model) are you playing on?

According to their Terms and Conditions, "you agree that you will not create more than one account per platform to access [their] services." However, having more than one account seems to be tolerated, provided you use your accounts in a fair manner, as there are many threads (respectively support tickets) about merged…

Holy cow! No gold bars even from the best box?! 😱 It would be disgusting if they rolled it out to everyone! 😡 My box still has gold bars. They actually added 3 bars to the middle box. Even normal boosters returned on some accounts. 3 gold bars in the Silver Box for some players. Comforting hugs for the rest! 😊

Kalí méra, @Carol-38! 👋 I'd understand tagging the otherworldly guy - to pay him back - but meee? What have I done to you? Thought we were friends. 😂 I'm sure QueenB has seen your mentions but it's not up to her. I'm also sure this idea has been circulating for years but it's a painful necessity nowadays. Devs just don't…

Hello, Ms Newbie, Welcome to the forum! 👋 Were you logging in using a King account or Facebook login, or Apple/Google/Amazon login before? If you have a King account, try logging in on King's website using a computer browser or "desktop view" on a mobile browser. Check the browser version too - if you see your progress…

They fixed the milestone banners system back in January. I'm going to assume you passed level 10,000 before that and haven't repeated it since either. As advised above, just replay level 10,000 and your banner will automatically update. If you have more than 1 device, you gotta do it on each one. Have fun! 👍

Seems you're right. They've doubled the max amount of extra moves. This is useless if one has no gold bars though.