FluffyDinosaur

Community Manager

Hi Carol, I'm now back from a long weekend, please keep the questions coming - I'm always happy to answer as best as I can 😁 For 1,2 I am responsible for the issue - but not the one actually solving it (as unfortunately it is a bit outside of my competency, I'd love to if I could). Both of these issue are very tricky for…

Hi @Carol-38, We will look at both! To be completely transparent we will also review if there's any technical issues with removing the sub-replies and see if it has any big impact on the engagement in the community, as those numbers also give an indication of what works and what doesn't. For now, it all looks good though,…

Hi! Do you mean this 👇️ If so, I believe this is related to the issue we are aware where posts sometimes are saved in drafts, despite having been posted. It's currently being investigated! If you mean the round "+" button, this one is not smart enough to know when something has been posted or not - it will just always be…

I completely agree @Carol-38 , to be honest this is one of the main reason we opted for keeping the sub-replies, because we thought without the "Reply" button it is very difficult for new players to reply to each other. I'd love it if we could change the quote button, or add the reply button instead - but unfortunately…

No worries at all, it's a valid question! You can find this area from the Community called "Community Lounge" possible to find both from the hamburger menu (under "Games", in the menu in the top left corner) or the front page of the community. We're trying to figure out a good way to display Community wide information…

Hi @Carol-38, Really appreciate you taking the time to respond! I decided to put it in the Community News, where we generally place news that affect the entire community, since these changes applies to the entire forum and not only Candy Crush Saga.

Tagging @Carol-38 @christinewupp @Alienscar @Blister as you are some of the players who have had thoughts about this. Please let me know which option you'd prefer - I'd really love to hear your feedback 😊

Actually @Alienscar I think this could be a very silly issue, would you mind trying again now and see if it's solved? I tried on my end and I think I managed to fix it! Thanks to your very detailed explanation it was very easy to pinpoint a potential cause.

Hi @Alienscar , thank you so much for this! All these screenshots and information really is super helpful. Let me take a look, I think I should be able to solve this on my own today but if not - we will escalate the issue. I'll keep you updated, and perhaps ask you to try it again soon 🤞

Hi @Alienscar, Hope you don't mind me jumping in instead of the other CMs and MountainMom. I'm currently the one troubleshooting issues. This doesn't sound good at all, do you happen to have a screenshot of how it looks on your end? On mobile, the big "+" should display in the bottom right corner of your screen, if it…