Jelly_Jenny

Community Manager

@lynj would these steps help to locate it? Remember to tag me in your response so I'll notice your reply. Thanks :) 

@Philip In the screenshot you have 1 key visible - like @firebombmarkus mentioned, the second key should appear soon after collecting your first one. Note that the key has a timer that need to be reached before it expires. Otherwise the chest will stay closed. The key will be re-spawned in the map after playing some levels…

Hi @RH0828, @NamTruong2001, @Blob17 :waving: There indeed is a test with the final blooms! You can either skip the final stages of finishing up the level or the blooms are sped up. I'm sure this is useful feedback for our Kingster @"Paula_Báguena" :)

Hi @robstafford, As lives are saved in your device locally, we cannot guarantee that you can keep them indefinitely. It's not very common but lives and boosters can be cleared when clearing other parts of the device's memory too, like the cache. Sadly we're not able to bring back those lives back but it's always free to…

Thanks @Sukanta_Biswas! @mirafi This is something the game team is aware of and is looking into. In case you're wanting to collect points from passing levels, please note that the levels can't be previously passed ones but the latest levels. If that's not the reason you're not receiving points, the fix should come in the…

Hi @lynj :waving: To stop the loop from signing into a wrong Kingdom account, let's try out these steps: - Disconnect the game from Facebook and Kingdom if the game is connected - Now, delete the Facebook App from your phone (if you have the app). - Next go to Settings, then App Management, now choose the app and…

Hi @smileysnaps13 :waving: Can you tell us what happens when you try installing the game? 

Hi @omnithx :waving: This is a great idea! I'll have to close this one as "Already suggested" but I encourage you to go upvote this idea. Have a Sweet day!

Hi @DHS05757 and welcome to our sweet Community :waving: This idea has already been suggested - you can find it here. I'm going to close this one as already suggested and recommend upvoting the existing one. Have a Sweet day!

Hi @flxwch :waving: Thanks for posting your idea in our sweet Community Unfortunately I'll need to close this one as it's not specifying the idea. We have a rather successful idea regarding lives which you can check out and possibly upvote here. You can create a new one but be sure to check if there is already an existing…