Jelly_Jenny

Community Manager

Hi @Caballito :waving: Welcome to our Blossom Community! If you're having issues with the game not loading on your iPad, I recommend trying out these steps. I hope that helps!

@Elsa What a coincidence! Sweet minds think alike! :love:

Competitions day 1 and day 2 are in full swing! Be sure to check them out and you'll be part of the swag competition :love:

@MaryBL We've been experiencing issues with life, roadblock and extra moves requests at king.com. In spite of their best efforts, our Studio team haven’t yet been able to resolve this issue, but are still working very hard to get a fix in place for you. Due to the nature of this type of investigation, it’s not possible to…

Okay, thank you so much for these details! I have sent a small compensation your way to make up for your trouble. I recommend waiting for the next game app update and hopefully it will sort out the issue. 

Hi everyone, We've been experiencing issues with life, roadblock and extra moves requests at king.com. In spite of their best efforts, our Studio team haven’t yet been able to resolve this issue, but are still working very hard to get a fix in place for you. Due to the nature of this type of investigation, it’s not…

@nesa9359 If you can open the game with incognito mode either, it is likely that something in your browser or computer is stopping the game from running, to which the game developer has little control over. It can be an ad blocker, an antivirus program, an outdated bookmark to the game or an add-on in your browser. For…

@Kazza-3 It appears that you have been opted out from the challenge. Could you double check your in-game settings and check how your "Features" look like? Could you add a screenshot of that area here? Thanks again :) The instructions on how to access your "Features" is mentioned earlier in this thread. 

Hi again @hamna For investigation it would be amazing if you could give some basic technical information: - Game app version number - Make and model of the device you're using - Which Android operating system you're using (you should be able to find it from your settings) Also could you clarify if this happens all the time…

Hi @Kazza-3 :waving: To take a look at this, can you check what is your game app version number, please? Thanks :)