Jelly_Jenny

Community Manager

Comments

  • Hi @Trojangirl :waving: I'm adding you to an existing thread here that is all about retrieving your levels. The end of the post is about how you can get your levels reinstated if you didn't save your game before. Hopefully you're back on track soon. Have a Sweet day!
    in Lost levels Comment by Jelly_Jenny June 2019
  • Hi there @lee_t_2019, There's not much for me to add here - as @Elsa mentioned, not all of the events and extra features extent to all players. The post to which Elsa referred to applies also to Build-a-bot albeit not being very new feature. For the future the steps mentioned in the post are the ones we recommend to check…
    in Why ain't I getting Build A Bot? Plus other boosters Comment by Jelly_Jenny June 2019
  • Hi @Grahnar, It’s very frustrating when people do not play by the rules and cheat their way to success. Cheat technology of any kind is not condoned by King, but unfortunately we are a limited as to what we can do with individual cases. I assume this is your Facebook friend? The only way of removing the person from your…
    in Billion scores. Is that legal? Comment by Jelly_Jenny June 2019
  • Hi everyone :waving: Competition is finished and my little candy filled heart explodes with happiness seeing your lovely answers :love: Winners for this competitions are... drumroll... @lovelycherylann @Evan_Lei @azra @samsonjukes Congratulations! And thank you for everyone who participated! We are still running the most…
    in Why Yeti is so happy? Tell us and win Gold! (FINISHED) Comment by Jelly_Jenny June 2019
  • Hi @Ladyjanegray! To get your boosters returned, please contact our Player Relations Team through here. To speed up the process we recommend using the email address that is associated with your game as your email address in the contact form.
    in Lost all boosters purchased and earned since yesterday. Comment by Jelly_Jenny June 2019
  • Hi @Liliput and welcome to Community :waving: If you look at your game map, does the level 163 have stars on it? Could you send me a quick screenshot of your game map? Thanks :)
    in How do I advance in game. Comment by Jelly_Jenny June 2019
  • I'm moving the thread to Candy Crush Saga :waving: Have a great day! 
    in Hard level Comment by Jelly_Jenny June 2019
  • Is this regarding our Mastermind competition? The contest winners are announced on 15th of July :) 
    in Gold bars Comment by Jelly_Jenny June 2019
  • Hi everyone This has been raised already so I'm closing this idea as already suggested. You'll find the existing idea here. You can also discuss about Jackpot and other topics on our "Discussions" section of Community. 
    in Jackpot for Birthday's or Game Anniversary Comment by Jelly_Jenny June 2019
  • Hi everyone :waving: This has been raised already so I'm closing this idea as already suggested. You'll find the existing idea here. You can also discuss about Jackpot and other topics on our "Discussions" section of Community. 
    in Hitting jackpot on the wheel. Comment by Jelly_Jenny June 2019
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