Jelly_Jenny

Community Manager

Comments

  • Hi @adamthemute :waving: For restoring your levels, please contact our Player Relations Team through here. Make sure you select "Problems with game" as your topic and "Game didn't save" as your subtopic. I hope you're back on track soon!
    in Can you restore a previous user account once game is deleted? Comment by Jelly_Jenny June 2019
  • Hi @blutu! Everything you need to know how to sync your King.com account with Facebook should be already in this thread. So you need to log into your King.com account and then you can sync the two accounts from the account settings. It's worth noting that you cannot sync King.com accounts to several Facebook accounts nor…
    in how do i sync ccs and soda to facebook? Comment by Jelly_Jenny June 2019
  • Thanks @Crimson_Dawn! @obbio555 I'm moving your thread to Farm Heroes Community so your fellow farmers can see this. Have a great day :) 
    in Level 1988 Farm Heroes Comment by Jelly_Jenny June 2019
  • @SillyPanda As the team is working on moving the game from the old Flash platform, fixing issues on it can take a little longer than normal. I do not have a date for the fix but I'll try to update players once it's done. :+1:
    in Can't send requests for unlocking an episode Comment by Jelly_Jenny June 2019
  • Hi! Moving this to Candy Crush Friends space so the correct Community can see your question :) 
    in Daily Reward Comment by Jelly_Jenny June 2019
  • Hello @marie3622 and welcome to our vibrant Community! I'm sorry but we only use English on the King Community, to make sure that everyone understand and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our member will be happy to help you…
    in (unsupported language) bloquée au niveau 725 Comment by Jelly_Jenny June 2019
  • Hi @christy75 :waving: welcome to our sweet community and hopefully you can still see my reply! Level 130 is one of the first collect the order levels and it's very common for players to wonder what to do. The required orders you can find at the top of your screen : you will need to combine a striped candy with another…
    in Level 130 Candy Crush Saga Comment by Jelly_Jenny June 2019
  • Yes indeed, a refreshed look! 
    in Sugar Track New Look Comment by Jelly_Jenny June 2019
  • Hi @RebeccaKiska :waving: and welcome to our sweet Community! Levels can be tweaked and even changed after their original release date which means when you're looking for tutorial videos you can come across videos that are different than your level. Find out more here. If you're thinking of a right strategy to pass the…
    in less move level 889 Comment by Jelly_Jenny June 2019
  • Hi @lschuld, Welcome to our sweet Community - I hope you stick around :wink: Are you progressing in the build a bot progression board but you're not receiving the rewards? Could you send us a screenshot of your game map and how the game looks like when you're opening a level so me or member's of Community can take a closer…
    in Build a bot not giving reward Comment by Jelly_Jenny June 2019
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