Jelly_Jenny

Community Manager

Thank you again! This issue is happening on all levels or just on this one? So that I don't miss your reply, please tag me on your reply. For tagging, add @ sign in front of my name. 

Hi Bryon :waving: I think you're referring to Candy Crush Saga, so I'm moving this from Blossom Blast Saga page to Candy Crush Saga one. Have a great day! 

It sounds like you're not connected to the correct account because your avatar is also wrong. If you're having issues with retrieving your levels, take a look at this post. I hope that helps! 

Hi everyone :waving: It's time to announce our second Communitip! This tip comes from @MataiceAlison :awesome: "Never destroy the magic mixer in a level you are required to collect licorice, icing or chocolate when they are not initially provided in that level, or else you fail to collect the required orders." You will…

Pssst .. we have another competition running :wink: Check it out here! Good luck! 

This competition is over! Thanks everyone for participating! The correct answer for the math problem is.. 41! The randomly picked out winners with the correct answer are.. *drumroll* Congratulations =) @Joy_Sidaway @LemonHead @Marianna_38 @Shannah_Garza The Gold Bars have been added to your game :) And we have already a…

Hi @Peewee :waving: I merged your post into this thread as well as you're all having trouble passing a roadblock at King.com. Like I have mentioned in this thread before there seems to be an issue with the Roadblock mechanics at king.com If you have a Windows 10 machine, please note that you can play the same game as the…

Hi guys :waving: I have merged your threads together as they are all concerning the same issue at king.com :+1:

Hi @rty! Yes, there may be a hitch going on with the king.com platform. If you have a Windows 10 machine you can play also on the Windows 10 app and where the requests should be delivered normally. However if that's not possible, check out the message I've sent you. You will find your inbox at the top right corner

Hi @Danny_Cahalin! Yes, there seems to be a hitch going on at king.com. If you have a Windows 10 machine, please note that you can play the same game as the app version without problems with sending out requests. You can download the app here. To sync up your game simply connect the game to the same kingdom account.…