Jelly_Jenny

Community Manager

Hi @Mim_ Body of 2 characters mean that you need to add some text with your screenshot. That's all :) Then it should work! 

Hi! If you have had any issues with a purchase, please check out this purchases page here. It will explain how to request refund or compensation on each platform. 

So SWEET! :heart: :heartbreak:

Hi there, Community Moderator here :waving: To keep the Community tidy, I will move this thread to our post that tells you all about losing your progress. This post will also give you steps if you cannot retrieve your game in any other way and the Player Support needs to help you out. Have a great day!

Hi there :waving: I will move this thread to our post that tells you all about losing your progress. This post will also give you steps if you cannot retrieve your game in any other way and the Player Support needs to help you out. Have a great day!

That's awesome @Amrussell! Thanks for letting me know :)

@mysticalmysty I love Gaudi's work too! 

I'm moving this to Candy Crush Saga's Level Tips section :awesome: Have a great day! 

I'm loving these travel and commute stories! Such beautiful views! I play mostly at work (I'm allowed to :lol: ), while waiting (for appointments, airplanes, queues etc.) and while relaxing on the couch. Adding a picture of Barcelona's famous Parc Guell to "set the scene" :awesome:

Your game progress is saved specifically in the previously created FB account. You'll find more information about retrieving your levels from the post above. I hope that helps!