Kevin_

Game Expert

Hi there, I am sorry to hear that you are having trouble with the coin refill. Could you please let me know what is happening or how it is behaving as you mentioned is not working?

Hey Terry, it seems you might be referring to the Treasure hunt (Batula) feature. Do you mean that you no longer have it at all or that you no longer get Unlimited lives as rewards?

Hi there, I appreciate the additional details and I can see that you have now successfully created a ticket with support. Do not worry you will get a reply really soon. In the meantime and just so you know, boosters are saved locally on each device which means that yes changing of device unfortunately will not transfer…

Hi Terry and welcome to the Community! Could you please elaborate a little further about these 2 hour of lives rewards? What challenge was it part of? Please keep in mind that completing levels on its own do not grant rewards but instead these may be link to specific challenge or features.

Hi @Care_Bear_Nana, I am sorry to hear that you do not have the Care Bear Season, I can specially see from your name that you are a fan. I am sorry to say that the game studio usually run test with these features that may cause them not to be available for everyone and perhaps alternate with different challenges instead…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…

Just to confirm, you are able to choose the one you want and manage to complete the update to change but it just does not reflect? Does it ever tries to change at some perhaps?

I appreciate the additional details and image. Can you let me know if you are not getting the rewards from baking a cake? As for your profile picture, have you tried changing it to a different one and waiting for it to update? Have you encountered any issue?

Hi Swaggerty, please follow this article: Help Center + chat bot Then scroll down to the section named 'Need more help? Try the new Chat With Us' Here you can follow the steps from within your game which for Candy Crush Solitaire Saga you can access 'Settings' > and select the '?' icon which should take you to the…

Hi @monica Patricia Vidal., I am sorry to hear you are having trouble completing level 9301. Please check out this video from our amazing Lynette beating this level to help you out get some ideas to overcome this troublesome level: https://www.youtube.com/watch?v=L9cLPUUSjso&list=PLt5tTqY-UgVSISsZ03w3LcH75QlNj9n3Y&index=4