Vicky_Merizalde

Level 1

Thanks for explaining the problem Vicky, a few players have reported the graphics glitching like this. I get it occasionally too. For me it is when my computer is too full, so the graphics cannot display properly. Cleaning out any unneeded programs or in my case videos, pictures and photos, that are stored on the computer…

Hi Vicky, can you explain exactly what is happening with your game and why you cannot play, I might be able to help :) Ever since the platform change the game goes all brown & black. Sometimes it happens as soon as the game loads sometimes it lets me make a couple of moves. The surrounding & background graphics are fine…

Hi Vicky! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/pet-rescue-saga/pet-rescue-html5 Try clearing your browser cache and the game should work correctly again. You could also try the game version on King.com's website. Cheers Clearing my…

Hi! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/pet-rescue-saga/pet-rescue-html5 Try another browser to see if it fixes the issue. Cheers The browser is not the issue...people have posted that it happens on chrome, IE, edge & some others, it…

No your answer does NOT FIX ANYTHING. The fact that this has been going on since the whole platform change & not a single person at King has provided any helpful resolutions is just ridiculous. I've given you the least possible rating score a couple of times. I have blocked all emails from King just so I don't get the…