Wunderbaum

Royalty

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  • Hi Dotty! Which version of the iPad do you have? If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash Some of the older phones and tablets can't run the game so this might be your issue. It can also be that you have…
    in When using Candy Crush or Farm Heroes on my iPad 2 the games keep crashing. Comment by Wunderbaum October 2016
  • Hi Franz! I've seen other threads on King Care about level 1960. Please see this thread with an answer from a moderator: https://care.king.com/en/candy-crush-saga/candy-crush-saga-level-1960-impossible-on-mobile Cheers :-)
    in Candy crush saga level 1960 Comment by Wunderbaum October 2016
  • Hi Shaista! Which version of the iPad do you have? If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash Some of the older phones and tablets can't run the game so this might be your issue. It can also be that you have…
    in Game crash and boosters disappeared Comment by Wunderbaum October 2016
  • Hi jqa2003! Try disabling any plugins and extensions in your browser. Also check what other programs you have running in the background while playing the game. I can also recommend that you use Google Chrome as it seems to run really well with Flash based games like Farm Heroes Saga. Please also check if you can play the…
    in Farm HerosSaga Comment by Wunderbaum October 2016
  • Hi Neru! What kind of mobile phone do you have? I've seen threads where older Android and iOS are no longer compatible with the game: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many issues. You might also have to try to…
    in i can't play the levels in my phone Comment by Wunderbaum October 2016
  • Hi Chidubem! Please see this thread on how to connect to Kingdom: https://care.king.com/en/candy-crush-saga/lost-all-levels-449422446 Cheers :-)
    in I can't play quest Comment by Wunderbaum October 2016
  • Hi Linnie! I've seen other threads here on King care recommending a backup of mobile data. Not sure which backup tool is the best but if you did a complete backup then you should be able to do a restore of the app data for the game. Cheers :-)
    in Can I go into the cloud and retrieve my last backup so I will still have my booster? Comment by Wunderbaum October 2016
  • Hi Georgia! Which version of the iPad do you have? If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash Some of the older phones and tablets can't run the game so this might be your issue. It can also be that you have…
    in Candy crush app crashes, Soda crush too! Comment by Wunderbaum October 2016
  • Hi Gizelle! Which version of the iPad do you have? If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash Some of the older phones and tablets can't run the game so this might be your issue. It can also be that you have…
    in Tecnical problems Comment by Wunderbaum October 2016
  • Hi Ainsley! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of…
    in Loading stops at 69% Comment by Wunderbaum October 2016
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