Comments
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Hi Barbara! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of…
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Hi Moira! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)…
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Hi Mümtaz! I suggest you get in contact with King directly. They have a contact form here on King Care: https://care.king.com/en/contact or the one on their corporate website: http://about.king.com/about/contact Cheers :-)
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Hi Marlene! I saw on another thread that there were an issue with certain timed levels in Candy Crush. Please see this thread: https://care.king.com/en/candy-crush-saga/time-bombs-not-dropping-on-1955 I suggest you wait it out until the issue has been solved. Cheers :-)
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Hi Branka! Which device and OS version do you havethe problem with? Some of the older iPad/iPhone versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many…
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Hi James! Which version of Android do you have on your phone? I suggest you do a re-installation of the game. I saw on another thread a step by step instruction on how to do it: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars) To save your boosters…
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Hi Mindystuck! Are you only playing on Facebook? The reason I ask if that if you have played the Daily spin on your mobile the wheel will not show on Facebook. Please also check if have other persons playing from your account - for instance a family member who's connected to your account. Cheers :-)
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Hi Eleftheria! Do you have the game connected to Facebook? If yes, then I suggest you play the level there. Once completed the progress will sync back to your mobile and you can now progress without any issues. Cheers :-)
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Hi Crissi! Did you have the game connected to Facebook or Kingdom? I've seen other threads where boosters gets lost if there's an sync issue. I suggest you only use one account in order to avoid further sync issues. Cheers :-)
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Hi Marylou! Which iPad model do you have? Some of the older iPad versions are no longer compatible with the game. Please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash In most cases a reboot of the device can solve many issues. Please also make sure you…