Comments
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Hi Eszter! I don't have any 'light up the sky' sign on my version of the game? Which version number of the game do you have installed? I suggest you try updating the game to the latest version on Google Play: https://play.google.com/store/apps/details?id=com.king.candycrushsaga If the problem is still there after the…
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Hi Mary! Which version of the iPad do you have? If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash King also posted this thread about compatible devices:…
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Hi Veronica! Have you tried playing the game on King.com? https://king.com/play/scrubbydubby I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings…
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If you currently have the game connected to Facebook then just follow my previous steps - this way you'll sync all your progress to King.com If Jelly Saga has the same issue then it might be a driver issue. I suggest you check for updated drivers in Device Manager in Win 10. Cheers
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Hi KhalifaLagraa! Try disconnecting the game from Facebook, the reboot your phone. Next time you start the game it should be back to normal and you can now re-connect it to Facebook. If the problem is still there then I suggest you do a re-installation of the game. 1) Make sure you have the game connected to Facebook or…
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Hi Norma! Which model of Android do you have? I have seen other threads where certain older phone models are no longer compatible with the game: https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices It can also be that you have other apps running that interferes with the game. Try a simple reboot…
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Hi Kelly! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)…
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Hi Darnold! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of…
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Hi Nickinoo! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of…
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Hi Poonam! Which version of the iPad do you have? If you are using an older iPad then please see this thread: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash King also posted this thread about compatible devices:…