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My candy crush saga has been freezing for 3 days. I'll try to hit the pink play button and it will go to the levels but will freeze. Nothing I have done has helped. What can I do?
Hi Norma!
Which model of Android do you have?
I have seen other threads where certain older phone models are no longer compatible with the game:
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars. Your boosters and lives will miss after the re-install so please take that into consideration before proceeding.
Please follow these steps:
1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars)
2) Un-install the app
3) Reboot your phone or tablet
4) Now it's time to download the app and install it again. Find the app on Google Play and click on 'install'
5) After the game has been installed you should now be able to start it normally.
6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.
Cheers :-)
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I nede many plss
Haw to get the mony
I think it is a donut but I still haven’t managed to work it out how exactly it works to help you.
I joined this King Care page so that I could ask questions about Candy Crush. Why is CC not a game that is on this page?
My invite button isn’t working. I already told the bot about it. I am waiting for response from team via email. Does anybody on this platform have any suggestions?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
