jeanp8

Level 3

So after filing a question and this could be coincidental, the clock is now gone, the 20 lives are back but the count down is in the reverse...at least the 20 lives are back that's something....should go back to the unlimited..makes much more sense to have 200 lives stored to be able to access them. If you're going to…

This is really crazy! what's the point of having friends and 200 lives if you can't access them? My timer is back to 15 hrs. That means I can't access them until the middle of the night when I'm asleep! I don't play in that time frame. I didn't access any yesterday for that reason. So it's 5 lives a day? That's it? Time to…

This is ridiculous! First they limit how many lives you can have...now you're limiting even how often you can get that...24 hrs wasn't long enough? You've made it impossible to play and win any of the challenges. smh

This is crazy! I used my 20 lives in a half hour. Now what do I do the rest of the day? I don't get it...how is this improving the game? Or do you think I'm going to buy lives? Think again! I guess I'll have to find another game to occupy my time!

I never hoarded lives! Yes, they accumulated but they were always used and I always continued to send to my friends and response to requests. I can use over 100 lives in a day with ease. I'm was an avid player. As a senior citizen this was my pasttime. Now, I can play one game every half hour. I was very competitve also. I…

I think everyone has to email support directly. I doubt anyone is reading all these complaints. If enough people threaten to stop playing I think you'll see some changes. Maybe we should form a boycott day and everyone stops playing on that day and see if there's a resolution. Just a thought....

Just noticed they took out the limit and I started to get lives again. Guess they heard us finally!

New response: Thank you for getting back to us! I truly appreciate you confirming how many lives you had friends send you previously. I would be delighted to provide you with some more information. Additionally to the 30 lives limit there is also a daily limit of adding 3 lives a day from friends. As mentioned we are…

My response from them: Thank you for contacting King Player Support! I understand how worrisome not getting lives can be. Worry not, and know that I’m here to help you the best that I can. After a thorough search of our system, I can confirm that on our side, we haven’t detected an issue. There are a couple of reasons this…

I just sent an email to support. I think everyone that's having this issue should do the same. They're obviously not reading the boards. If they get flooded with emails maybe they'lll take the problem seriously!