Andrea_Madden — King Community

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I purchased gold bars, and extras in a special $1.99 value pack offered, but I don't have them.
I was offered a package of extras, with gold bars after completing 4 hard levels...there were about 4 things offered (including gold bars), but I don't have the gold bars, or the extras. How do I ask for a credit to my account? I don't want the money, I want what I purchased.