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I can neither send nor receive help from my friends
You might have noticed that the feature to ask for help or assist fellow players in passing levels is currently unavailable in Pet Rescue Saga. This is not a bug, the feature has been deactivated. Stay tuned for updates—be sure to check out our Pet Rescue Community for the latest news!
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☃️ Winter Petopia
Winter has returned, and so has the festive edition of Petopia! From December 1 to January 1, get ready to save pets, build cozy homes, and bring holiday cheer to your unique city. What’s New in Winter Petopia? * 🏡 Winter Buildings: Unlock and customize iconic holiday structures like the Gift House, Igloo, Gingerbread…
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My game is taking longer to load!
Petopia is one of the most exciting events in Pet Rescue Saga, where you get to build and expand your very own Pet city. However, as your city grows larger, you might notice that the game takes a bit more time to load. Here’s how you can improve loading speed: * Free Up Device Storage: Ensure you have enough storage space,…
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Under Investigation: My Boosters are locked in Mystery Mountain!
Some players have reported that their Boosters appear to be locked when they play Mystery Mountain. Rest assured the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you! We’ll keep you updated in the Pet Rescue Saga Community. Thank you for…
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Under Investigation: I cannot harvest my vegetables in Petopia
We’re currently receiving reports from some players about not being able to harvest their vegetables in Spring Petopia. We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to resolve the problem quickly for you.…
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Spring Petopia: How can I satisfy my pets' cravings?
Are you wondering how to satisfy your pets' cravings in the new edition of Petopia? Here's all you need to know to make them happy and win more rewards: In Petopia, you might find a quest called Treat-Your-Pet. While walking around in Petopia, you'll see that some of your pets seem to "dream" of something they'd like to…
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Where is Mystery Mountain?
Some of you have noticed that the Mystery Mountain event is missing in your game. But no worries! We plan to bring the event back in August. We understand that waiting might seem for too long, but in order to provide you the best experience, we need to temporarily disable the event. We greatly appreciate your understanding…
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I don't have this special event on my computer but I have it on my mobile
Currently, many of our exciting extra challenges and live events are predominately on mobile platforms. Implementing events and challenges on the desktop versions of the games takes a different set of specifications and delivery requirements, which rely on some resources outside King over which we have no control. For this…
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I have seen King promotions, which I can complete to win prizes. Is this genuine?
The King brand is highly visible and considered a mark of quality in gaming. However, this visibility sometimes leads to fake features, events, offers, and promotions. Official Promotions only King only runs competitions and promotions via our official social media and website channels. You'll see in-game advertisements…
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What types of extra games features can I find in my game?
Our Game Teams are always working to give you more of the games you love! They come up with new, innovative gameplay elements, events, and challenges to keep things fresh and test your skills for sweet rewards. Limited-Time Events Most events are available for a limited period and have a specific time window for…