Cezdiamond Community Manager

Comments

• Hi lylycat- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of …

  in Candy Crush Saga. Comment by Cezdiamond August 2017
• Hi Lindsayhall42- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corn…

  in Lost all progress in candy crush Comment by Cezdiamond August 2017
• Hi Donna- Welcome to the community. It sounds like you are connected to our Kingdom and not Facebook.  Try our troubleshooting steps here Let us know how you get on :-) 

  in Cannot (re)connect to FaceBook after numerous attempts Comment by Cezdiamond August 2017
• Hi Brianna-  Welcome to the community? Are you still experiencing this problem? Please make sure that you have the latest version of the app installed.  See our troubleshooting guide here for some more tips.  Let us know how you get on :-)  Have…

  in Game is stuck on level 1100 Comment by Cezdiamond August 2017
• Hi there- Thanks for posting on King Care. Welcome to the community :-) Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but…

  in unsyncing facebook data Comment by Cezdiamond August 2017
• Hi Sandy- Welcome to the community? Are you still experiencing this problem? Please make sure that you have the latest version of the app installed.  See our troubleshooting guide here for some more tips.  Let us know how you get on :-)  Have a …

  in I passed level 1895 several times but it doesn't progress. Comment by Cezdiamond August 2017
• Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in How can I recover my progress? Comment by Cezdiamond August 2017
• Hi Tuff- Thanks for posting on King Care. Welcome to the community :-) Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but …

  in I want reset my progress and start again from level 1 Comment by Cezdiamond August 2017
• Hi doctor fun- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here: …

  in Candy Crush Saga crashing Facebook Gameroom Update Windows 10 28/7/17 Comment by Cezdiamond August 2017
• Hi all- If you are stuck on level 130 or not sure how to collect the orders, then check out our latest Blog here https://care.king.com/en/blog/article/collecting-orders-in-candy-crush-saga-2

  in I am on level 130 on Candy Crush and I don't understand what it means to complete all orders. I real Comment by Cezdiamond August 2017
• Hi Hari- If you are stuck on level 130 or not sure how to collect the orders, then check out our latest Blog here https://care.king.com/en/blog/article/collecting-orders-in-candy-crush-saga-2

  in Level 130 Wafer Wharf is not completed Comment by Cezdiamond August 2017
• Hi! If you are stuck on level 130 or not sure how to collect the orders, then check out our latest Blog here https://care.king.com/en/blog/article/collecting-orders-in-candy-crush-saga-2

  in Candy Crush Level 130 Comment by Cezdiamond August 2017
• Hi! If you are stuck on level 130 or not sure how to collect the orders, then check out our latest Blog here https://care.king.com/en/blog/article/collecting-orders-in-candy-crush-saga-2

  in stuck on switch candy 130 Comment by Cezdiamond August 2017
• Hi all-  If you are stuck on level 130 or not sure how to collect the orders, then check out our latest Blog here- https://care.king.com/en/blog/article/collecting-orders-in-candy-crush-saga-2

  in Level 130 Comment by Cezdiamond August 2017
• Hi Ellen- Thanks for posting on King Care.  Please could you try these steps? -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data -Turn off the device and wait about 30 seconds…

  in Signing in from FB Comment by Cezdiamond August 2017
• Hi Johan- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…

  in I'm back to course 1?? Comment by Cezdiamond August 2017
• Hi LMM- Thanks for posting on King Care. Please could you try again to connect your game to your Facebook or Kingdom account? You should find your levels are saved once you have logged in again.  Let me know how you get on :-) 

  in Lost all levels- help! Comment by Cezdiamond August 2017
• I hope that this is resolved now :-) Thanks! 

  in Profile change on facebook. Comment by Cezdiamond August 2017
• Hi Marc- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner …

  in Lost my levels on candy crush saga Comment by Cezdiamond August 2017
• Hi Hilda- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner …

  in I lost all my progress!! Comment by Cezdiamond August 2017
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