Cezdiamond
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Cezdiamond Community Manager
About
- Username
- Cezdiamond
- Joined
- Visits
- 700
- Last Active
- Roles
- Member, Administrator
- Points
- 6,100
- Posts
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- Badges
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Comments
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Hello everyone, If you are having this exact issue where some of the levels appear to have not been played, please can you all let me know your game ID? Please see this thread here on how to find this :-)
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Let me ask for more information on this and see what I can find out now. I am sorry the answer may take until Monday, this is unusual not seen this problem before. Thanks!
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Hi @Alan_Burton Sorry for the delay, can I ask a few questions just to follow up on this? Am I right in understanding that you have not lost your progress but some levels in between your progress are not showing as being played? If this is the c…
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Hello all! I am moving this thread into support :-)
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Hello @nicdani0 welcome to our community. We do not usually handle payment issues in our community but I will send you a private message so that we can check what has happened with your email to our customer service team :-) Thanks and thanks @El…
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Hi Tammy Welcome to our new community! We spent a long time collecting feedback on our previous forum and we have changed some features to make our new community much easier to use and easier to find information. Please see my guide here to help …
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Hi @paulstork Welcome to our sweet community! I can see you had one move left, what was the message on your screen once you made the last move?
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Moving this to Candy Crush Jelly Saga community :-) Thanks!
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Thanks @readinggilday we hope to have this fixed soon :-)
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Hey @yyyy this looks like Candy Crush Soda Saga to me :-) I will move this thread to this community instead and hopefully someone can help you there! Thanks!
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Hi @Sue_Elliott welcome to our sweet community! I think this article will help with your question :-)
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Hey @Mim_ check out our Superstar article here Thanks!
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Hi everyone! We are indeed experiencing a problem with the videos playing on iPhone X. Thanks a lot for letting us know. We hope to have a fix soon! Thanks @Elsa too!
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Hi @Tolot Welcome to our sweet community! Are you playing on an iPhone X by any chance? We are currently experiencing some problems here with the video adverts but we are looking into fixing this as soon as possible :-)









































