Hi @monovasioua and welcome to our adorable Community 😊 I am sorry this happened to you. It can happen sometimes since nobody's perfect, not even our games 😉 Thank you for posting the screenshot, it helps a lot. I will tag our Community Manager @Cezdiamond and she will tell you what to do next. Have a wonderful day 🤗
@monovasioua I am so sorry that you did not receive your Jackpot prize, I have now added some goodies to your account. You will see these next time you open the game on your phone.
Hi @monovasioua and welcome to our adorable Community 😊 I am sorry this happened to you. It can happen sometimes since nobody's perfect, not even our games 😉 Thank you for posting the screenshot, it helps a lot. I will tag our Community Manager @Cezdiamond and she will tell you what to do next. Have a wonderful day 🤗
@monovasioua I am so sorry that you did not receive your Jackpot prize, I have now added some goodies to your account. You will see these next time you open the game on your phone.