Cezdiamond

Community Manager

Hello Pam- Welcome to the community. I am sorry that you are experiencing this problem, we are looking into this and we will keep this thread updated. You can see this here Many thanks! 

Hello DonnaV- Welcome to the community. I am sorry that you are experiencing this problem, we are looking into this and we will keep this thread updated. You can see this here Many thanks! 

Hello Dimin450- Welcome to the community. I am sorry that you are experiencing this problem, we are looking into this and we will keep this thread updated. You can see this here Many thanks! 

Hello Marie- Welcome to the community. I am sorry that you are experiencing this problem, we are looking into this and we will keep this thread updated. You can see this here Many thanks! 

Hello Everyone! Thank you for your feedback, King Care is the best place to get your voice heard and we love working with you to improve our games. We have passed these comments on to our games team, and we will have an update for you soon. Many thanks! 

Thanks @Elsa @Mike as a gesture of goodwill I have sprinkled some Candy magic in your account! Have a sweet week!

Thanks @Elsa @June I have sent you a private message to look through your account details. Thanks!

Thanks @Elsa @Sule I checked this ID and it is actually showing level 1081. Do you have another account, or is the problem linked to one device? Thanks!

Thanks @Laura @Dee I have added some goodies to your account as a gesture of goodwill, sorry again for the error. Have a sweet week!

Can you open the trophy icon on the right hand side and open the events tab, is the event still running? Many thanks!