Cezdiamond
Community ManagerDiscussions
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Cezdiamond Community Manager
About
- Username
- Cezdiamond
- Joined
- Visits
- 700
- Last Active
- Roles
- Member, Administrator
- Points
- 6,100
- Posts
- 6,503
- Badges
- 42
Reactions
Comments
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Hi Julie- Thanks for posting on King Care. Please could you see this thread for more information :-) https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress Let me know if you still need a hand. Thanks!
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Hi Valerie- Thanks for posting on King Care. Please could you see this thread for more information :-) https://care.king.com/en/candy-crush-saga/candy-crush-html5-lost-progress Let me know if you still need a hand. Thanks!
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Hi Lori- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Farmtastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner…
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Hi Deborah- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Soda Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting step…
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Hi ursmjr- Thanks for posting on King Care. Sorry for the delay in getting back to you. Thanks for sharing your feedback :-) Please let us know if you need a hand with anything else. Have a sweet week!
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Hi Dominque- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Soda Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting step…
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Hi Dawn- Thanks for posting on King Care. Sorry for the delay in getting back to you. o Are you still experiencing this problem? o Do you play on a mobile device too? o When did the problem start? Let me know if you still need a hand. Thanks!
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Hi there- Thanks for posting on King Care. Congratulations on getting so far, you're doing great! We love love to hear your tips on how to pass those trickier levels. New levels will be available soon, but I don't have an exact date just yet. You …
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Hi parlady99- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Although level 2624 is indeed a tricky one, it is not impossible to pass. Check out this video of a player passing this level without any Boosters, h…
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Hi there- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here: https…
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Hi Judith- Thanks for posting on King Care. Sorry for the delay in getting back to you. We have indeed made changes to the appearance of our games and we have now added Sugar Drops to our HTML5 game version too. There should not have been any chan…
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Hi Kim- Thanks for posting on King Care. There have been some tests and changes to the appearance of our games, we are rolling these changes out in stages. Thanks for taking the time to provide us with your feedback.
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Hi Kim- Thanks for posting on King Care. Sorry for the delay in getting back to you. We are currently looking into this. Please could you make sure that you have the latest version of the game installed from the App Store? Thanks!
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Hi Fiona- Thanks for posting on King Care. Sorry for the delay in getting back to you. - Are you still stuck on level 40? - Is there an error message? - Are you playing directly on Facebook? Let me know if you still need a hand :-)
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Hi chrissy50- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand cor…
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Hi Cindee- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you still stuck on level 1070? Is there an error message? Please could you take a screenshot so that we can take a look? (To add an image to your reply…
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Hi Lambert- Thanks for posting on King Care. Welcome to the community :-) Do you wish to start from the beginning, may I ask what is it you would like? Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and p…
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Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey from level 1895! I have sent you a private message, please click on the envelope icon in the top right h…
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Hi Momo- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of yo…
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Hi there- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. Thi…









































