Comments
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@Marcia as the boosters are saved to the old device you should find that they are still there. Do you have access to this device?
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Hello Esther! We appear to have a problem for some players are in Hong Kong which is being looked into. May I ask where you are located? Thanks!
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Thanks @Chicken Slayer for passing this on @C I have checked your account (the one that is linked with King Care too) and I see the following Farm Heroes Saga level 1111 Farm Heroes Super Saga 103 Is the problem resolved now? Are you logged in with the correct account? Thanks!
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Hello everyone! Thanks for flagging, may I ask where you are all located? We appear to have a problem in Hong Kong and I wanted to check if this problem has spread to other locations? Thank you!
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Thank you @Tracy for passing this on, and that you everyone for reporting this. Please can you reply below and let me know the following - Which browser(s) are you playing on? - When did the problem start? - Have you cleared the cache and checked for updates? Thank you!
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Hello Peggy- Please be mindful of the language that you are using in our community, we will not tolerate rudeness to other players in the community. I can see that you have asked many questions in King Care, all of which have received replies from both our Superstar team and also our moderators. We are all here to support…
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@Roro94000 Merci de nous avoir contactés. Nous sommes désolés, mais à l’heure actuelle, King Care est uniquement disponible en anglais et en espagnol Please be mindful of the language that you are using in our community. We are all here to support each other, we can offer troubleshooting and listen to your feedback, we do…
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Hello @Daniel I have now added the missing levels to this ID. Let me know if this has worked? Thanks! @Chicken Slayer thanks again :-)
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Hi Jajazzjade- Please can you create a Facebook or Kingdom account then log into the game, please let me know when you have done this and then I will be able to find an account for you :-) Thanks!
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@Unicorn thanks for letting us know, I am sorry that you have lost some items in the process. I have added some items as a gesture of goodwill :D You should see a pop up next time you open the game. Thanks!
