Cezdiamond

Community Manager

Comments

  • Hi KJ Bezyl- Thanks for posting on King Care and for taking time to provide us with this feedback. The community is a great place to share your thoughts and tips. We hope to hear more from you. Thanks! 
    in Booster comparisons- jelly needs more boosters Comment by Cezdiamond August 2017
  • Hi Mark- Thanks for posting on King Care. Sorry for the delay in getting back to you, are you still experiencing a problem. I am sorry but the game room is supported by Facebook please could you contact them if the problem persists. Thanks! 
    in If the browser is facebook gameroom how do you fix We cannot run WebGL, please make sure that you ha Comment by Cezdiamond August 2017
  • Hi nigelcob- Thanks for posting on King Care. Sorry for the delay in getting back to you, are you still experiencing a problem with your progress? Let us know if you still need a hand. Thanks! 
    in backwards Comment by Cezdiamond August 2017
  • Hi Joan- Thanks for posting on King Care. Sorry for the delay in getting back to you. Is the problem resolved now? Which model of device are you playing on? Please let us know if you still need a hand. Thanks! 
    in Need help for candy crush saga app. Comment by Cezdiamond August 2017
  • Hi Jwhiz77- Thanks for posting on King Care. Sorry for the delay in getting back to you, these levels should have opened up now. Please let us know if you still need a hand. Thanks! 
    in CCS 1405? Comment by Cezdiamond August 2017
  • Hi SweenCat- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you still experiencing a problem? Please could you try logging out and back in to Facebook again? Thanks! 
    in Other Players' Levels Comment by Cezdiamond August 2017
  • Hi Brigitte- Thanks for posting on King Care. Sorry for the delay in getting back to you. This sounds like a device problem, is the issue resolved now? Let us know if you still need a hand. Thanks! 
    in Issue when download Comment by Cezdiamond August 2017
  • Hi Usia- Thanks for posting on King Care. Sorry for the delay in getting back to you. I have checked your account and it looks like this has now been done :-) Let me know if you need a hand with anything else. Thanks! 
    in My levels bugged Comment by Cezdiamond August 2017
  • Hi Gretchen- Thanks for posting on King Care. I have found this thread which will help explain how the mushroom works. https://care.king.com/en/farm-heroes-saga/how-do-you-work-mushrooms Be sure to use the search function before posting a question, as often the answer can already be found in the community. Thanks! 
    in Farm Heroes 947 Mushrooms Comment by Cezdiamond August 2017
  • Hi Khalid- Thanks for posting on King Care. I am sorry for the delay in getting back to you. Are you still experiencing a problem? Please can you follow our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Let me know if you still need a hand.…
    in why image missing but voice OK? Comment by Cezdiamond August 2017
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