Cezdiamond

Community Manager

Comments

  • Hi Jackie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in i have lost my account Comment by Cezdiamond August 2017
  • Hi Ben!- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in I lost all my boosters Comment by Cezdiamond August 2017
  • Hi Ronald- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Facebook save lost levels Comment by Cezdiamond August 2017
  • Hi Erin- Thanks for posting on King Care, we want to welcome you to the community. King Care is not a customer service channel but rather a community forum where players can discuss and share in game tips and talk about their favourite levels. We are all here to help, support and have fun together. We have a small team of…
    in Does King even care? Comment by Cezdiamond August 2017
  • Hi Susan- Thanks for posting on King Care. After a careful and thorough investigation and based upon our valuable players' feedback, it has been decided to say goodbye to Odus and his adventures in the Dreamworld. I am sorry that this may be disappointing for you. The access to the Dreamworld levels has now been removed,…
    in Where is Odus? Comment by Cezdiamond August 2017
  • Hi Anna- Thanks for posting on King Care. Are you still experiencing a problem with level 80, please let us know if you still need a hand. In the meantime check out our troubleshooting steps here Thanks! 
    in Stuck at level 80 Comment by Cezdiamond August 2017
  • Hi Jodie- Thanks for posting on King Care and sharing this feedback with us. We are looking into this. Thanks! 
    in Why is there no sound in Candy Crush Soda since you changed how the game loads? Comment by Cezdiamond August 2017
  • Hi Amanda- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Soda Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in soda saga 63 not loading Comment by Cezdiamond August 2017
  • Hi Susie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Help Comment by Cezdiamond August 2017
  • Hi Giovanna- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Problem with game play Candy Crush Comment by Cezdiamond August 2017
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