Comments
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Dear Cezdiamond moderator, How can you show this as solved? Others have the same problem, but we have no fix! Please help or get someone who can. Hi cinbugg- We did not mark this as solved I am sorry. If another player marks an answer as solved, we are unable to change this. I have sent you a private message, please click…
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Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. Have a sweet week! :-) Hi Diane! Not to worry, I will send you a…
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I have the same problem helped thank you me Hi Regison, I will send you a private message too :-)
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This is the same issue I'm having how do I fix it Hi Jennifer- I will send you a message too :-)
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Hi Cezdiamond, I have tried the above and it failed, but I tried logging out and closing the game then when i reopened the app I only logged in to King acct instead of Facebook then my treasure chests appeared again. I completed all the chests before logging back into facebook. Thanks for letting me know, I am glad that…
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Hi Carol- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. Have a lovely day :-) Hi there, please check your messages, you…
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Thanks for getting my game off my friend's iPad. However, my friend now has lost her progress to Level 590. Can you restore this for her? Again, they don't have or want a FB account and only play CC with their iPad using the App Store app. Thanks. Hi Richard, I am glad these steps helped. In order to help your friend I…
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No one is asking for an entitlement, just a simple request. If King wants to say no, fine...but at least giving us the courtesy of an answer one way or the other won't break them. We'll take it from there. Hi Ronda- Thanks for your feedback. We have listened to our players, and we are working on an update now. :-) Thanks!
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Thank you all so much for taking the time to highlight your feedback regarding this level. Here at King we value the thoughts of our loyal players. We have passed these suggestions on and this level will be updated for the next release. :-) Hi all! We are working on an update right now, these always have to be approved by…
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Hi Pat! Welcome to King Care. I am really sorry that you are having some difficulties installing our game. Let's try to fix this together. Please update the OS on your device. Navigate to Settings - About Phone - System Updates - Update. Please see the following video for help doing…