Comments
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip: If…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip: If…
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Thank you for your message. I understand you're using a laptop to play the game. While technical issues are very frustrating, the great news is that they can also generally be fixed. Please try to follow the steps described on this page to fix any problems with our game app from Microsoft Store and let me know if the steps…
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Greetings and welcome to our Community @SativaGummi I'm sorry to hear that your CCS is crashing. I know how important smooth gameplay is. Can you please tell me on which device are you playing the game? What is the make and model of your device? I'm looking forward to your message.
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Hi there and welcome to our Community @Michael_1 Can you please share more information on the exact issue that you're having as well as a screenshot of your current background? That will give us a lot of insight into your inquiry. I'm looking forward to your reply!
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Hi there, welcome to the Community @roanypony I understand your concern for accessing the latest levels in our game. Can you please tell me what is the model of your device and what is the game version you currently have installed? That will give me more insight into the matter. I hope to hear from you soon.
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Hi there, welcome to our Community @earlhawk I understand your concern about an in-game advert causing your game to freeze. Can you please try to complete the steps below to check if your issue will persist as our team has identified this issue and the fix was already implemented. Here are the steps: - Close your game and…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Tip: If…
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Hi there, welcome to our Community @Busin I’m sorry your game continues to crash/freeze randomly while playing. I understand how frustrating this can be. I want you to know that our studio team continues to monitor and investigate the issue. Despite this, we have not been able to reproduce it. I’d also like to give you a…
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Welcome to our Community @bexsxx I understand you're having connection issues with your game and I will check this further. Can you please tell me what is the made and model of your device? Can you also complete the steps below: - Restart your game and device - Check for game and device updates - Make sure you have over 2…