Comments
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Hello there, I understand that the Mystery Mountain is missing from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus features in the game and therefore not…
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Hi there, In order to receive further assistance, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day!
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Hello there, In order to recover your in-game progress, please take a look at our article here: https://kingcare.zendesk.com/hc/en-us/articles/10757309955485-I-can-t-find-my-progress-in-the-game-How-to-retrieve-my-levels#%20 Have a nice day ahead!
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Hi there, To recover your progress on a new device, please take a look at this article we've created: https://kingcare.zendesk.com/hc/en-us/articles/10757309955485-I-can-t-find-my-progress-in-the-game-How-to-retrieve-my-levels#%20 I wish you a nice day!
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Hi there, To download the game on Kindle Fire tablet, you will need to open the Amazon Appstore, search for the game and then download it. To recover your progress, you will need to log into your King/Facebook account if your progress is saved. If it is not, please create an account and then use it to log in. To create an…
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Hello there, I want to let you know that boosters, extra lives and extra moves are items which are saved locally on the device on which you received them. This means that, unlike Gold Bars and your level progress, they won't transfer across to your new device. As a reminder, event progress is also saved locally to your…
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Hello there, To receive further assistance regarding your issue connecting, please reach out to our Player Support team via game app or via https://soporto.king.com/ I wish you a nice day ahead!
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Hello there, To sync your Facebook and King account, please take a look at our article here: https://kingcare.zendesk.com/hc/en-us/articles/24473067170845-How-can-I-merge-my-Facebook-and-my-King-account#%20 You can also reach out to our Player Support team and they'll be able to assist you further. You can reach out via…
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Hi there, In order to receive further assistance regarding this, please reach out to our Player Support team via game app or via https://soporto.king.com/ Have a nice day!
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Hi there, I’m sorry to hear that the Candy Royale feature disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are bonus features in the game and therefore not…