Comments
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Hi there, welcome to the Community @phil2425 I understand your concern regarding your game and I will point you in the right direction. To receive the best possible assistance regarding this, I'd advise you to reach out to our Player Support team directly via game app or via https://soporto.king.com/ Our team will be able…
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Hi there, welcome to our Community @free I understand your concern as you've reach the last level available currently in the game and I will provide you with more details on this. Rest assured though that the adventure is far from over. Our technical wizards in the Studio are already busy putting their finishing touches to…
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Hi there, welcome to our Community @karenerie I understand your concern regarding your background sound turning off in our game and I will provide you with more details on this. I want to inform you that our team is already working on this and I hope for your patience. In case more information is needed, we will reach out…
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Hi there, welcome to our Community @Atharv_24 I’m sorry to hear that the Super Color Bomb feature disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about. Please note that special events like these are…
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Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you :blush: Tip:…
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Hi there, welcome to the Community @zasha1979 I understand your concern and I will point you into the right direction. Please take a look at our article here for missing purchases that we've created: https://kingcare.zendesk.com/hc/en-us/articles/17185898904093-I-didn-t-receive-my-Google-Play-purchase#%20 Alternatively,…
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Hi there, welcome to the Community @sdw272 I understand your concern regarding your Gold Bars reward and I have some news for you. I have checked and I was able to see that our Player Support team already sent you the 50 Gold Bars as your missing reward. If items don't arrive immediately, restart your game and check again.…
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Hi there, welcome to our Community @Vicks3131 I understand your concern regarding your game and I will check this for you. Can you please send us a screenshot of the issue that you're having with your game and the progress? If possible, try to complete the steps below: - Restart your game and device - Check game and device…
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Hi there, welcome to our Community @Ruken73 I understand your concern regarding your game and I will point you into the right direction. In order to receive the best possible assistance, please reach out to our Player Support team. You can do that directly from the game or via https://soporto.king.com/ Along with that, if…
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Hi there, welcome to the Community @snuggils1 I understand your concern regarding your in-game lives and I will check this for you. Can you please try to complete the steps below to check if this will persist? Here are the steps: - Restart your game and device - Check game and device update - Make sure you have over 2GBs…
