CurtisyM

Game Expert

Comments

  • Hi there @De-Anna_Speed! I am so sorry to hear about your issue with level 10494 and will do my utmost to assist yo with this. Could you please send me a screen recording of the issue so that I can escalate to our experts over at the Studio? For instructions on how to take a screen recording: Windows:…
    in Level 10494 in candy crush soda saga Comment by CurtisyM May 16
  • Hey there @Deal_One! 👋 I hope you're doing well. I am so sorry to hear that you're having some trouble with your Premium Pass, Catch the Troll and Daily streak challenge rewards. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues…
    in Missing items from 3 different events. Comment by CurtisyM May 15
  • Hey there @benniem27. I hope you’re doing well. I'm sorry to hear you're unhappy with the layout of the community pages, but I do appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now, having feedback such as…
    in Community forum layout Comment by CurtisyM May 14
  • Hi there @Fran2290! I am sorry to hear that you experience glitches after updating your games. I would recommend doing some technical steps to prevent this from happening in the future. Please do the following: Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds Update…
    in Candy Crush Jelly and Bubble Witch Saga 3 need updating Comment by CurtisyM May 14
  • Hey there @nadesto! 👋 I hope you're doing well. I understand you're having some trouble with not receiving your race rewards in Farm Heroes Saga. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach…
    in Reward not received Comment by CurtisyM May 14
  • Hey there @Auri09! 👋 I hope you're doing well. I understand you're having some trouble with losing your booster after doing a device switch. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out…
    in Gift Comment by CurtisyM May 11
  • Hello and welcome to our Community, @niveau! 👋 We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. 🗺️ Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. 💬 Tip: If you're…
    in niveau Comment by CurtisyM May 11
  • Hey there @adrianharvey! 👋 I hope you're doing well. I understand you're having some trouble with the yellow blocks in level 177. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our…
    in Pet Rescue level 177 Comment by CurtisyM May 11
  • Hello and welcome to our Community! 👋 We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. 🗺️ Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. 💬 Tip: If you're looking for…
    in Paragem no nivel 9310 Comment by CurtisyM May 7
  • Hey there @KingXVIII! 👋 I hope you're doing well. I understand you're having some trouble with receiving lives from friends. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our player…
    in Life requests Comment by CurtisyM May 7
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