Comments
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Hi there @Sargy630! I understand that you are seeing your profile picture on another player. Please don't worry, as this is just a visual glitch. It can occur when the game struggles to load other profile pictures, and sometimes uses cached images incorrectly when struggling to load others. Please try to follow the steps…
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Hey there @Torvan. I hope you’re doing well. I’m sorry to hear you’re having tech issues with this specific ad. Having more information on the advert will help us speed up your report, so in case you encounter the advert again, please try to gather the information below and get back to us: The day and time you saw the ad…
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Hi @Janet_Barrett ! 👋 I am sorry to hear that you are having this issue with yor challenge. Could you please try the below: Play at least 3 levels Close the app and restart your device between each level, log out and back in to your account Check that you have a stable connection Let me know if you continue to have…
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Hi there @IcePrincess9999! 👋 I am sorry to hear that you are having an issue with your in-game contests. I would recommend doing some technical steps to prevent this from happening in the future. Please do the following: Force close all apps and restart your device, making sure to leave it switched off for at least 10…
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Hi @krkirby ! I am sorry to hear that you are having this issue with your game. We can explore several ways to solve this problem. Could you please first try the following steps: I recommend that you first try playing in another browser (E.g. if you are using Microsoft Edge for example, then try with Google Chrome, Mozilla…
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Hey there @Zizrita_Allen! 👋 I hope you're doing well. I understand you're having some trouble with your two prizes. 😣 Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. 🛠️ For issues of this kind, it's best to reach out to our player support…
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Hi there @Maharani1024! 👋 I am sorry to hear that you are having an issue with your iOS devices not working since the last update. I would recommend doing some technical steps to prevent this from happening in the future. Please do the following: Force close all apps and restart your device, making sure to leave it…
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Hey there @escamry1. 👋 I hope you’re doing well. I'm sorry to hear you're unhappy with not receiving enough Gold bar rewards, and I do appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now, having feedback…
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Hi there @CleghornCreek ! I understand that you have been stuck on level 5413 for a long time. I often get stuck on difficult levels myself, but don't worry, I'm here to help you. Let me start by saying congratulations on your amazing progress in ! It’s always a mix of luck and skill, so it can take a few tries before…
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Hi there @Deal_One! I am sorry to hear that you are having issues with your rewards. I would recommend doing some technical steps to prevent this from happening in the future. Please do the following: Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds Update your…
