Johnny_Ryall
Level 3Discussions
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Johnny_Ryall Level 3
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- Johnny_Ryall
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, I can assure you that we never take money from players’ accounts without authorization and there are no hidden features in the game. All purchases need to be initiated by the player. The prices for each item are clearly displayed in the gam…
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Hello Carla, This is the way that the unlimited lives in the game work. The timer begins when you obtain the unlimited lives and does not stop, even if you close the game or your turn off your device. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, If you create a Kingdom account you can use this to save and transfer your games. Open the app and in the bottom left corner tap the settings button. Tap the orange symbol and set up your account. These credentials can then be used on all …
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Hello Rose, I can confirm that there is no mechanism in the game that changes the speed in which you can make moves. If your game is not reacting as it should then please follow the recommended troubleshooting steps here: https://care.king.com/en…
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Hello Jan, Welcome to the site. Just to give you a bit of info. This isn't a site where you post a question and you get an answer directly from King. There are moderators here like myself and we step in if required, however there is a search featur…
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Hello Sam, I have just updated the main thread. This issue is still ongoing, please refer here for updates: https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level Kind regards, Johnny
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Could you please follow the steps here and let me know if these help to resolve the issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Michelle. Could you please let me know how you 'earned' the 100 gold bars. Was this an in-game event or an email promotion. Do you have screenshot you can post? Please let me know. Kind regards, Johnny
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Hello, First up, please check that your device is supported: https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices If so, then you can follow the troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Thank you very much for your suggestion! That sounds like a great idea and I'll be sure to pass this onto the Developers. This might even be something that they have thought of already, but I'm sure they'll appreciate the feedback. I can't…
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Hello Sandy, Thank you for posting. Could you please check if you have the latest version of the app installed as these updates contain the new levels. If you have the latest version, could you please let me know why you are unable to proceed, wh…
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Hello, In the game the timer is always ticking so even if you leave the game, any unlimited lives that you have active, will run down. I hope this answers your question. Kind regards, Johnny
