Johnny_Ryall
Level 3Discussions
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Johnny_Ryall Level 3
About
- Username
- Johnny_Ryall
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- Member
- Points
- 182
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Comments
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Hello Patricia, Concept, design, implementation, support and maintenance of our games is a long and complicated process. While we are always dedicated to providing the finest in mobile gaming fun, we often need to test new features and evaluate po…
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Hello Lorena, Thank you for the further information. Unfortunately there is not much I can do. This is a newer event that is being tested. It could be that it has been removed from your game and given to another player for example. You can read ab…
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Hello Kayleigh, Elaine, Hello. Please also check your King Care inboxes as I have sent you a message about this. Kind regards, Johnny
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Hello Trish, Could you please confirm that you have the latest version of the app installed. If not, please visit your app store and download the update as this has has now been resolved. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Janissa, Can you please follow and complete the steps provided in this thread to see if they help to resolve the issue: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny
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Hola, Gracias por su pregunta. King Care está disponible en español aqui: https://care.king.com/es/ Saludos, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Mark, I'm sorry but we don't have a telephone service available. Can you confirm if you were able to continue playing your game on the same level as on your previous Facebook account? Kind regards, Johnny
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Hello, The levels after 2390 are currently only available on Facebook, they are yet to be released on mobile. For information about boosters, please read here: https://care.king.com/en/candy-crush-saga/boosters-messages-842482091 Kind regards, …
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Sonia, This issue has been addressed here. Please add a reply to the thread if you wish to be kept updated: https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level Kind regards, Johnny
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Hello, Thank you for your question. The game came to an end a while ago back in 2015 so the decision was made to remove the game. I can only apologize for the inconvenience. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, I can only apologize. As mentioned, the game is not designed to save them, the are not designed to be collected. Kind regards, Johnny
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Hello Lorena, Could you please run through the steps here and also make sure you are connected to Facebook when playing: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios https://care.king.com/en/candy-crush-saga/lost-your-con…
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Hello Katie, If you're ever stuck on a level then head on over to YouTube to find a video that will help you pick up a strategy. This will show you how to collect the fruit and make the level a little easier for you. https://www.youtube.com/watch…
