Johnny_Ryall
Level 3Discussions
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Johnny_Ryall Level 3
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- Johnny_Ryall
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Hello Py, Could you please run through the troubleshooting steps here to see if they help to resolve the issue. https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, The thread you were directed to applies to all devices. When you say that you 'can't receive' them, do you mean that there is an error or something stopping this, or only that they do not show? If it is the later, then the main thread appl…
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Hello Laurie, For passing the 5 levels, there is no gold bar reward, you win Lollipop Hammers. Then for time spent you will earn other rewards but of course, not if you are dethroned. I hope this information helps. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Roger, This issue is generally related to your device/software. Could you please let me know what device you have and I will point you in the right direction. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Karen, Of course you are not forced to compete, but as the league standings are based on the results from these competitions, if there are others who played then they will have gained a higher ranking. This does not affect your ability to pl…
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Hello, Thank you for posting. Could you please confirm if the Sugar Track is showing on your map, but the jar to collect them is not showing in game? Please try to provide screenshots if you think they will help. Kind regards, Johnny
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Hello Vickie, Could you please provide us with a screenshot to show this issue. If you need assistance please visit: https://take-a-screenshot.org/ Kind regards, Johnny
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Hello, Level 440 is the last level available right now. In regards to the Characters in your library, you don't need gold bars to obtain these. They can be unlocked by earning stars in the levels, if you check the description you will be able to s…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, Thank you for posting. Could you please provide me with a bit more information about the issue you are having. Is this a specific promotion that you are referring to, or is your game crashing when playing? What are the levels you have men…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Siegrid, In this level you need to use one of the collectable characters from the Library. Before the level in the screen where you can choose you boosters, tap on the characters and choose one that gives +2 moves for example. I hope this h…
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Hello Sandy, One other option is to go to King.com and here you can synchronize your game to Facebook in the settings. This means you can ask your King.com friends to help with the Pet Snatchers and proceed with the game. I hope this information h…
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Hello, Your previous question was answered, please find the link here: https://care.king.com/en/candy-crush-saga/selective-rules-depending-on-player In regards to Odus, if you choose a move which crushes a lot of Candy and these match the corresp…
