Kevin_

Game Expert

Hi there, Can you please let me know what is exactly not working in your game to try to help?

Hi there, In order to update the game, you have to go into your device's app store and search for the game. For example if you play from an Android device head into the Google Playstore, search for the game name and if there is any update available you should see the option.

Hi and welcome to the Community. I am sorry to hear that you have lost your progress. No worries, please follow this article we created to help you get back on track: I can't find my progress in the game – How to retrieve my levels

Hi and welcome to the Community! Could you please let me know what is preventing you from playing everyday to earn rewards?

Hi there, I am sorry to hear you had trouble with level 8383. It looks you managed to overcome this level now. Congratulations! I am sure it was not easy. In case you have any other trouble, do not hesitate to let us know. Have a nice day!

Hi there, could you please let me know what extra games are you referring to?

Hi there, I am sorry to hear you had trouble with level 9098. I can see that you have passed this level now. Congratulations! I am sure it was not easy. Have a nice day!

Hi and welcome to the Community! Would you be so kind as to let me know what prevents you from playing these features? Do you see any error os do not have access to the features at all?

Hi and welcome to the Community! I am sorry to hear that your Events tab is not working. We usually recommend these steps to make sure that nothing is wrong or broken in your game, so please try it out: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates.…

Hi there, do you mean that you win a challenge/contest and the Gold Bar rewards are not granted? If so, could you please Contact Support directly so that we can best further support you.