KingsPinn
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KingsPinn Newbie
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You should just be able to disconnect in the settings menu (bottom left) and then sign into the correct Facebook account and sign back in again. This should return your old game. Try it and let me know how you get on :)
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I haven't got this far but maybe this helps: https://www.youtube.com/watch?v=6xh3XFKie7g Try and pick up a strategy from this :)
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I don't think there is much you can do. I know the events run for a limited time but if its disappearing and reappearing, I have no idea. Do you still have them in the inbox (there should be a red exclamation mark in there)
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Follow the recommended troubleshooting steps first as 99% of the time it's a device issue: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios See if these work for you :)
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If the screen at the end says you failed then you obviously didn't meet one of the objectives. How many times did you try the level? Maybe just see if it happens again, there's not really much else you can do I'm afraid.
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This has already been recorded as being an issue. If you type 1713 in the search bar you will have seen this. Look: https://care.king.com/en/candy-crush-saga/candy-crush-saga-level-1713-problem-game-entered-into-endless-loop-and-i-cant-interact-wi…
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Hey, I'm sorry to say it Rambo but this is part of the game design. King have confirmed that this can happen. Read about it here: https://care.king.com/en/candy-crush-saga/boosters-messages
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Here it says that they can react differently so I guess in each level you will get a different outcome: https://care.king.com/en/blog/article/alphabetty-beginner-s-guide
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Hey Priscilla. I'm not sure if I understand... did you save your game with Facebook or not? If you didn't then you won't be able to get it back I'm afraid. Let me know as I don't quite understand from your post.
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There is already a thread for this issue. Check it out here: https://care.king.com/en/candy-crush-soda-saga/candy-crush-soda-is-flashing-black-screen
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Try these steps: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out If this doesn't work, remove the game from the menu on the left and add it again, this might work.
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If you can't connect to Facebook then this is why you cannot see your progress. The game has disconnected. Follow the troubleshooting steps to get yourself playing again: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook…
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Bubblegum Hill is not available for every player so it's possible that you just don't have it on your profile on your new phone. This is pretty normal with a lot of King promotions.
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If you use the search function you will find that this topic has been addressed by the moderators here: https://care.king.com/en/candy-crush-soda-saga/candy-crush-soda-is-flashing-black-screen
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Have you seen the main thread? There is a fix for this. If you go here and read the moderator post, the second one down, then it gives you an URL to go to where you can still play the game. https://care.king.com/en/candy-crush-soda-saga/candy-crus…
