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I get the mailbox symbol but when I click on it, it won't open, therefore I can't get any lives or help that's been sent to me. Has been like this for some weeks. I have cleared my cache, several times, but it keeps happening, almost every day.
Try accessing it in another browser...
I'm sure that if you can't access it then it means it's empty. That's how it works on mobile anyway.
There are a couple of tech tips here that might also help:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
