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I get the mailbox symbol but when I click on it, it won't open, therefore I can't get any lives or help that's been sent to me. Has been like this for some weeks. I have cleared my cache, several times, but it keeps happening, almost every day.
Try accessing it in another browser...
I'm sure that if you can't access it then it means it's empty. That's how it works on mobile anyway.
There are a couple of tech tips here that might also help:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
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No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…