Korneel

Kingster

Comments

  • Thanks for posting the picture, that really helps. Doing that first move should have cleared up the board and gotten rid of those chain blockers. We'll have a look why it didn't.
    in What's gone wrong with level 4592 Comment by Korneel 11:56AM
  • Hey! Do you happen to have a picture of the board? To help us understand what you mean. Thanks for reporting!
    in What's gone wrong with level 4592 Comment by Korneel 9:35AM
  • Hi! That's odd.. Could you give a bit more information? At what point does it not work to play an older level? Can you still click on the level pins? Does the play-level screen show up? EDIT: Ah yes, should have read more carefully first. This is indeed something being tested.. Remember that feedback is welcome! Thanks!
    in Old levels are not playable Comment by Korneel 6:11AM
  • It was an issue with the level, and it has been fixed! You do not have to download an update. If you restart your game, you should see a difference the next time you play level 2000.
    in Level.2000 Comment by Korneel April 22
  • Hej, Thanks for reporting! I've forwarded it to the rest of the team!
    in Level.2000 Comment by Korneel April 22
  • Hey, Thanks for reporting! For the play-level screen: For the Play-with-ads button: That button will only appear if there is an ad loaded and ready to go. There are other conditions too, but it should appear eventually. Do let us know if it never does. For the amount of boosters that you have available: Unfortunately,…
    in Discrepancies Comment by Korneel April 17
  • Hey, Yes, those 3 blue candies in a row should have been triggered. This is a known issue, and we actually have a fix for it already. It should be coming out pretty soon. Thank you for reporting!
    in How is tbis possible? Comment by Korneel April 16
  • We made a fix in this level. If you restart the app and try again, you should be able to complete this level now (The 3 bears on the left will show up as horizontal, rather than diagonal. See image). It's a work-around fix while we work on the real fix in the code. Thanks for reporting!
    in Level 10936 Candy crush Soda Comment by Korneel April 2
  • Hello! I'm not sure why that would be, but I can check. Could you give me your player ID so I can see what happened? https://candycrushsoda.zendesk.com/hc/en-us/articles/28719258517661-How-can-I-find-my-player-ID-in-Candy-Crush-Soda-Saga#%20 Thanks!
    in HONEY GOLD LEAGUE ABRUPYLY STOPPED Comment by Korneel April 2
  • Hey! Thanks for letting us know. Yes, this looks like a genuine (bad) issue! We will investigate.
    in Level 10936 Candy crush Soda Comment by Korneel April 2
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