LoFiGummy

Community Manager

https://community.king.com/en/candy-crush-soda-saga/discussion/478448/the-google-survey-ads-are-broken Hi there, very sorry to hear that. Did you manage to take any screenshots of this problem? It would be great for us to be able to track down the problem to get it fixed.

https://community.king.com/en/candy-crush-soda-saga/discussion/478438/where-did-my-winning-streak-go Hi there and I'm really sorry to hear that. We've noted that for some players this streak can be broken in various conditions if you lose internet connection or play on an older version of the game. What I would try to do…

https://community.king.com/en/candy-crush-soda-saga/discussion/478329/why-is-the-store-unavailable Hi there, is the problem still remaining for you? It would be great if you could let us know if there are any error messages or something that the game is telling you!

https://community.king.com/en/farm-heroes-saga/discussion/478402/quests Hi there, It could be that there isn't more quests available for you right now, however I would try the following to make sure: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates.…

https://community.king.com/en/candy-crush-soda-saga/discussion/478329/why-is-the-store-unavailable Hi there, are you getting any type of error messages? Please try these steps to make sure that everything is all right with the game: Restart: Force close apps and restart your device. Updates: Check that you have the latest…

https://community.king.com/en/candy-crush-soda-saga/discussion/478327/lives Hey! That sounds like something might be wrong, I would try the following steps first of all to make sure nothing is wrong with the game: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device…

https://community.king.com/en/candy-crush-soda-saga/discussion/477735/identical-levels-appear-in-same-version Hey just a note, but I got word from the studio that there will be some adjustments made to these levels, so thanks for letting us know.

https://community.king.com/en/candy-crush-soda-saga/discussion/478325/no-reward-for-reaching-3rd-tier-on-podium-weekly-contest Hi there, sorry to hear that! I would try these steps first of all to make sure that nothing went wrong when collecting the reward: Restart: Force close apps and restart your device. Updates: Check…

https://community.king.com/en/candy-crush-soda-saga/discussion/478323/niveau-candy-crush-soda-perdu Hi there, do you mean that you lost your progress? Did something change recently for your game, such as changing a device or reinstalling the game? To be able to save your progress, you will need to have an account in game,…

I posted in a different thread similar to this one, so I thought I could share my response here as well! I've personally gathered all of the feedback from the players and I've been talking to the studio about your reactions. The studio is very aware of your opinions, and as they've done in the past - they will take a look…