LoFiGummy

Community Manager

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/501149/no5-working Hi there, that sounds like something is not really right in the game. Does the game close down for you when you watch the ad? If so it may be that the game is crashing. In any case, please look to follow these steps first of all:…
    in No5 working Comment by LoFiGummy June 16
  • https://community.king.com/en/candy-crush-soda-saga/discussion/501151/is-there-a-direct-link-email-for-help-my-purchase-went-through-but-i-didnt-receive-all-my-items Hey there, please reach out to the support regarding this issue - of course we should be able to sort it, otherwise you can request a refund via the store…
    in Is there a direct link/email for help? My purchase went through but I didn't receive all my items. Comment by LoFiGummy June 16
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500836/my-levels Hey there! It sounds like you might've been logged out from the game or lost your internet connection. It would be great to know the following: What platform do you play on Are you logged in, if so could you let us know your Player ID?
    in my levels Comment by LoFiGummy June 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3341441#Comment_3341441 Thank you 💜 and I'm glad your enjoying it - I'm also hoping to be able to share more news of things coming to Soda as well 🤗 https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3341805#Comment_3341805 Hey…
    in 🌊 Dive Into Underwater Season in Soda! 🐠🌟 Comment by LoFiGummy June 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3342318#Comment_3342318 This week it's an extra 45 levels besides the regular ones 🤗 https://community.king.com/en/candy-crush-soda-saga/discussion/285846/what-is-the-latest-level-in-candy-crush-soda-saga
    in Soda Cup – Qualifiers 🥤 Let the Games Begin! 💫 Comment by LoFiGummy June 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500952/boosters-de-debut-de-niveau Hi there, as boosters are tied to the game files, I'm wondering if you perhaps have reinstalled the game or lost your internet connection to the device? If you reinstall the game it will unfortunately remove the boosters - but…
    in boosters de début de niveau Comment by LoFiGummy June 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500928/not-credited-properly Hey there and sorry to hear that, when you say Credit - are you referring to a specific booster? If you can send your Player ID, I can have a closer look. Otherwise I suggest reaching out to the support so that they can help you…
    in Not credited properly Comment by LoFiGummy June 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500921/last-evening-i-purchased-summer-offer-rewards-for-120-but-i-havent-get-my-rewards-till-now-please Hey there, could you send us your Player ID so I can have a closer look? Also please follow these steps to make sure nothing is wrong with your game:…
    in Last evening I purchased summer offer rewards for ₹120 but I haven't get my rewards till now. Please Comment by LoFiGummy June 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500910/new-device-didnt-carry-my-rewards-over-after-logging-in Hey there, all the boosters are tied to the game file, so it's not possible to transfer these unfortunately. 😔
    in New device didn't carry my rewards over after logging in. Comment by LoFiGummy June 13
  • https://community.king.com/en/candy-crush-soda-saga/discussion/500908/how-do-i-get-my-stuff-back Hey there, it sounds like the game crashed for you, if that happens while in a level it will count as a loss, and it will be difficult to replace the rewards associated with that. To prevent further crashes however, please…
    in How do I get my stuff back Comment by LoFiGummy June 13
Avatar