MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Sasi, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Thanks Tracy for helping out…
    in Did not get gold bars I bought Comment by MarkHawk August 2017
  • Hi Gracemace, Thanks for your feedback which I have passed on to the Game Studio for Candy Crush Saga. Don't forget that you can connect the game to Kingdom (orange button with a golden crown). By doing so you'll be connected to a large community of fellow players that can help you out with extra lives and roadblocks when…
    in Any rationale for 72 hour wait? Comment by MarkHawk August 2017
  • Hi Liz, Many other players have asked the same thing and I know the Game Studio for Pepper Panic Saga are in the process of porting the game to mobile format :-) I can't give you an exact date but I suggest you check back here on King Care for updates as well as follow Pepper Panic Saga on…
    in When will pepper panic SAGA be available for mobile devices Comment by MarkHawk August 2017
  • Hi Hetu, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost my game level in farm hero saga Comment by MarkHawk August 2017
  • Hi Tracey, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in Package incomlete Comment by MarkHawk August 2017
  • Hi Avinash, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in I lost my level, how to restore? Comment by MarkHawk August 2017
  • Hi Kiri, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in on my ipad, after the last update, i have lost my progression Comment by MarkHawk August 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Lost all levels Comment by MarkHawk August 2017
  • Hi Melin, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in i came back to level 1 Comment by MarkHawk August 2017
  • Hi Chris, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in My candy crush soda has been reset back to level 1 when I was on level 926, how can I solve this? Comment by MarkHawk August 2017
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