MarkHawk
Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.Discussions
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MarkHawk Community Manager
Hi guys,
I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you
About
- Username
- MarkHawk
- Joined
- Visits
- 969
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- Member, Administrator
- Points
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Comments
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Hi Brigitte, On both list you can select with a check mark which of your friends you want to send/receive help. The "Don't ask again until you send to" dialog box is a feature from Facebook to verify that you are sending to the right friends. Kin…
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Hi I suggest you do a re-installation of the game. 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take…
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Hi Diann, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
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Hi ChristineR, Unfortunately there are currently no quick scroll in Pepper Panic Saga. If you have the option to leave the browser tab open after playing, you should be able to resume game play at the level you last played. Kind regards, - Mark,…
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Hi SPugh, I suggest you do a re-installation of the game. 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so pleas…
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Hi judie_4, Thank you for reporting this. We are currently investigating the issue. Until the issue has been resolved I suggest you play the game on Facebook or King.com. Thanks for your patience and understanding while we work on this. - Mark, …
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Hi Jhari, I'm sure you've noticed that the higher levels in Papa Pear Saga are getting a lot trickier now. The Game Studio have decided to really test our most dedicated players to the maximum of their abilities, and the latest set of new levels w…
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Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
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Hi Gosia, I have checked your game account and located your transactions: Farm Heroes Saga: 09/01/17, 19:19:35 Bought Pkg: 3 FarmKing Destroy Same Colour Items for 19GB. Your account: 61GB 10/01/17, 22:07:09 Bought Pkg: 9 FarmKing Shovel Appoint…
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Hi Pkitano, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
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Hi Kim, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me…
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Hi Sue Webb and Kathryn Duggan, I have each sent you a private message, so that I can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve th…
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Hi Joanne, Simply connect the game to Facebook on your old mobile device - this will sync all your progress. Next step is to connect your new mobile device to Facebook. Just click on the blue button when Candy Crush Soda Saga starts and the sync w…
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Hi Pamela, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
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Hi Bonnie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
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Hi Tamatha, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
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Hi Kevin, Unfortunately it is not possible to undo the fusion of the two databases. Instead I recommend that your partner creates a new King.com profile. She will then have to play and complete at least 1 level in the game. She can now contact us …
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Hi Nikolaos, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back …
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Hi Dan, I am sorry that you have experienced an issue with your purchase. I have manually completed your transaction and you will have all items available next time you play the game from your mobile device. Thanks for highlighting this and I wish…
