MarkHawk
Community Manager Former Community Manager of the King Community! No longer an active account so do not expect any response from MarkHawk.Discussions
502
Comments
3559
Points
2858
Badges
52
MarkHawk Community Manager
Hi guys,
I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you
About
- Username
- MarkHawk
- Joined
- Visits
- 969
- Last Active
- Roles
- Member, Administrator
- Points
- 2,858
- Posts
- 4,061
- Badges
- 52
Reactions
Badges
Comments
-
Hi Step, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to m…
-
Hi Sue, Thank you for using King Care. Kindly post your question on Paradise Bay's website located here: http://paradisebaygame.com/ You can either post in the forums: http://paradisebaygame.com/forums or contact the support staff directly: http…
-
Hi Claudia, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
-
Hi Terrichiodo, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regar…
-
Hi Sara, Please let me know where the notifications are coming from. If the notifications are from King Care then they are automatically updated from your Facebook account. If the notifications are coming from King.com then simply go to King.com,…
-
Hi Jodi, Thank you for reporting this. We are currently investigating the issue. Could you please let us know which model of mobile device you have as well as OS version? Until the issue has been resolved I suggest you play the game on Facebook o…
-
Hi Donna, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
-
Hi Musab, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
-
Hi, Please let me know which level you are experiencing an issue in Papa Pear Saga. Kind regards, - Mark, Team King Care
-
Hi Dee106, King does not charge additional fees or taxes to purchases. I suggest you check further where the tax has been added. If you did the purchase with a credit card then please consult with the provider of the credit card. Please also cons…
-
Hi Monique, Please let us know what the issue is about and we'll try to help you out. Kind regards, - Mark, Team King Care
-
Hi Ibtihal, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, …
-
Hi Peter, Thanks for your feedback which has been send to the Game Studio for Candy Crush Saga. We are always striving to create levels which are balanced between challenging and fun to play. Kind regards, - Mark, Team King Care
-
Hi, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me wit…
-
Hi Sierrajwl, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards…
-
Hi Vera, I have checked your player account and can see that you bought Candy Switch boosters for 29 Gold bars. The purchase was done on Facebook 13/12/16, 22:49:30 CET On the 14/12/16, 23:13:03 CET you won 1 Gold bar in Sugar Track reward. On th…
-
Hi János, The ticket number you have received are your receipt number and can be used in case you have further questions or comments. The Candy Calendar needs a stable connection to Facebook in order to work correctly. I suggest you start by foll…
-
Hi Lizzy, I am sorry that you have experienced an issue with your winnings. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to …
-
Hi Ronbo, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, -…
