MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Tammy, King Care uses several levels of stop word security filtering techniques. Unfortunately some posts can get flagged in this process and requires a manual override. I'm sorry to experience that one of your posts got delayed in this process. The post was whitelisted here earlier today and available…
    in Waiting for moderation ................. Comment by MarkHawk April 2017
  • Hi Tammy, Thanks for your feedback on those high level numbers. Some levels requires a good board in order to be solved. You might have to try several times before the right combination is available. There will soon be more levels available in Candy Crush Saga as well as new features in the game. Please check our Facebook…
    in Popsicle Plateau Episode--released Wed Apr.19th Comment by MarkHawk April 2017
  • Hi Sarah, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in On candy crush soda I'm on level 1016, but the game shows me at 992. I can move forward to new level Comment by MarkHawk April 2017
  • Hi Shirley, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Candy Crush Failure!!! Comment by MarkHawk April 2017
  • Hi Judy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Level 2049 does not recognize a passing score wont advance me Comment by MarkHawk April 2017
  • Hi Omobee, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Help me get my levels back Comment by MarkHawk April 2017
  • Hi Caroline, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in purchase not received Comment by MarkHawk April 2017
  • Hi Kate, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in I'm not receiving any of my boosters when I purchased 2 $55 bundles and a $25 bundle who do I contac Comment by MarkHawk April 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in how to recover my game after i reset my samsung notepad Comment by MarkHawk April 2017
  • Hi Manhar, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in candy crush Comment by MarkHawk April 2017
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