MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Kaeleb, I have checked your player account and can see that you had 688 Gold bars in your player account on 26/01/17, 10:42:04 CET Up until this point your game activities were from Facebook and an Android mobile device. From 13/02/17, 16:22:11 and onwards several large in-game purchase has been initiated and completed.…
    in Gold bars gone Comment by MarkHawk February 2017
  • Hi Ненад, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in accidently deleted my farm heroes phone data on my lg spirit Comment by MarkHawk February 2017
  • Hi Sim, Some levels can be challenging but I can assure you that with some good luck, patience and a clear strategy they can be beaten. The best thing to do when you are finding a level a little tricky is to watch a YouTube tutorial or two. Simply go to YouTube and search for Candy Crush Saga and the level you are stuck on…
    in 2328 ! Another hard level! Comment by MarkHawk February 2017
  • Hi Jan, The number located close to your friends avatar is the high score ranking. If you beat your friends highscores you'll be placed top of the list. Currently the game will show you who's first, second and third place and If you don't make it to this high score you'll see your ranking as well as who's just above and…
    in Numbers on friend list Comment by MarkHawk February 2017
  • Hi MT-B, Thanks for addressing your concern. Concept, design, implementation, support and maintenance of our games is a long and complicated process. While we are always dedicated to providing the finest in mobile gaming fun, we often need to test new features and evaluate possible tweaks to our pricing structures, to…
    in Rip off Comment by MarkHawk February 2017
  • Hi William, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in How to get back to level 1776 Comment by MarkHawk February 2017
  • Hi Kristy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Can you please restore my levels? Comment by MarkHawk February 2017
  • Hi Lili, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Saving progress to a new facebook acount Comment by MarkHawk February 2017
  • Hi Dina, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team…
    in payment Comment by MarkHawk February 2017
  • Hi Babalwa, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Can you please restore my progress in farm heroes saga Comment by MarkHawk February 2017
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