MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Naomi, Please go to King.com from a stationary computer - once the page is loaded you'll see a small login icon , top right corner on the screen - click on it and you'll be given the option to login. Once logged in the top right icon changes to a cogwheel - please click on it and from here you can change it to your new…
    in How can I change my email address in my profile? Comment by MarkHawk February 2017
  • Hi, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King…
    in Bundle Comment by MarkHawk February 2017
  • Hi Erin, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in farm hero saga Comment by MarkHawk February 2017
  • Hi Jesus, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in My Facebook was hacked and I was on level 455 now I am back to level 1 can I please get help Comment by MarkHawk February 2017
  • Hi Renessmee, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in My Candy Crush levels are gone Comment by MarkHawk February 2017
  • Hi Ibrahim, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Hi king,my kids uninstall the game. Comment by MarkHawk February 2017
  • Hi Lucille, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in Double purchase Comment by MarkHawk February 2017
  • Hi Elchen, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in More than 1000 levels disappeared Comment by MarkHawk February 2017
  • Hi 강현욱, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Login facebook, all data reset Comment by MarkHawk February 2017
  • Hi Abigayle, I am sorry that you have experienced an issue with your purchase. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark,…
    in Hi Comment by MarkHawk February 2017
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