MarkHawk

Community Manager

Hi guys, I'll be on vacation for some days and will be back in the community at the end of May month. Don't forget that the fastest way you can get help to a question is to search for it in the community. If you don't find the answer then please post a new thread and the Community members, Superstars and Community Managers will be able to help you 

Comments

  • Hi Nuno, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Candy crush saga updated and event reward disappeared. What can i do? Comment by MarkHawk January 2017
  • Hi Susan, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Candy crush jumped levels Comment by MarkHawk January 2017
  • Hi Lindsay, I hope this message finds you well. Please try from another mobile device or from a stationary computer. Kind regards, - Mark, Team King Care
    in Care king not working Comment by MarkHawk January 2017
  • Hi, Please let me know where you are playing Farm Heroes Super Saga. This article might help you out: https://care.king.com/en/alphabetty-saga/additional-information-for-troubleshooting Kind regards, - Mark, Team King Care
    in why has farm hetos super stopped working? Comment by MarkHawk January 2017
  • Hi Lsenior, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Recent whale stripe booster challenge Comment by MarkHawk January 2017
  • Hi Hichemljilja, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Why i don't receive my prizes? Comment by MarkHawk January 2017
  • Hi Kurt, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Restore lost level Comment by MarkHawk January 2017
  • Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in Prize not awarded Comment by MarkHawk January 2017
  • Hi Patrizia, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care
    in stuck on level 72 at the roadblock for months Comment by MarkHawk January 2017
  • Hi Anita, Please update Candy Crush Saga to the latest version available on iTunes and you will have the +5 candies available again :-) Kind regards, - Mark, Team King Care
    in +5 does not come down like the video in level 1874 Comment by MarkHawk January 2017
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