Pitty_Kitty

Legend

Comments

  • Hello @Sabrina_Spellman Thanks for reporting. Features may be occasionally missing; however I'll pass this on to community manager to find out what's going on 🙂
  • Hello everyone CM told that this is under investigation. I'm sorry for the inconvenience 😔
  • Hi. Ok, but just to be sure, there's no number displayed on the email that Support sent you? if there is this number or ticket then I can forward it to community manager to notify that your conversation with Player Support was not satisfactory and it should be reopened. If you don't see this number at all then please let…
  • Thanks for the infos @MolMolSoda Do you see this error message? Could let me know if the issue still persists after checking these steps: check for Soda and device updates check that your device has at least 2 GB of free storage provided you have a King account to save your progress try to log out- close game - clear…
  • thanks for sharing a picture. Can you confirm if you still see that message after checking the steps I shared above? Also, could you answer these questions, otherwise we can't help you further 😅 Which device do you use to play Soda? Make and model please what is the current version of Soda app installed? what is your game…
  • Hello @schneidergaderot and welcome to Soda community 😀 We only use English in the King Community to ensure that everyone understands and can be understood. 🤗 Therefore, I'm going to close this thread. Please feel free to re-post your question in English and we will be happy to help you. If you're not very fluent it's…
  • Hello @VBH2022 and welcome to Soda community! Sorry to hear that, let's try to find out what's going on🙂 Have you ever seen any lives or boosters sent to you up til now? Which device do you use to play Soda? Make and model please Do you see any error messages displayed in the game? How many friends are in your friends…
  • Hello @ZoLOLogist Yes, something went wrong here 🤔 I completed my challenge on Android first so now Windows app is showing that it's complete on there too and I can't tell if something is wrong. Does this issue persist if you log out - restart device - log in - pass a level? Is your ID still 14138601806? which version of…
  • Hello @Naty40 and welcome to Soda community! Sorry to hear about this. Community forum can't handle purchases issues as they contain sensitive infos of the player but you may ask King Player Support (customer service) to send your missing items. How to contact King Player Support from Soda app in mobile devices and Windows…
  • Hello @alggauth and welcome to Soda community! Do you mean you spent 5,99 to buy 30 gold bars offered but you didn't receive these 30 gold bars? I'm afraid I don't understand the part of 19 gold bars. If you purchased an offer but didn't receive the items you paid for please contact King Player support to ask for a refund.…