Comments
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Hello @truc_tran🤗 A Warm Welcome to the King Community! I am sorry to hear that you lost all of the boosters from your game! It is not a glitch and/or error but a result of reinstalling your game App! Only level progress and Gold Bars are saved to King servers! But, the boosters are saved to our device local memory which…
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Hello @Normawarayoub🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive the package you have purchased! To report the issue or to get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the receipt you…
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Hello @zonna🤗 I have just replied to your other question! Hence, I will close this post considering as a Duplicate post! Thank you for understanding and have a great rest of the day🍫🍬🍫
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Hello @zonna🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive the package you have purchased! To report the issue or to get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the receipt you have…
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Hello @Zoppi1956 🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game! Are you playing Candy Crush Saga? If so, are you having this issue with Weekly Race? Can you please tell me which device you are using and which version of the App do you have right now? Will it be…
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Hello @egonzal 🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive the package you have purchased! To report the issue or to get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the receipt you have…
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Hello @sahilpp 🤗 A Warm Welcome to the King Community! Can you please explain more about the issue you are experiencing in your game - which device are you using to play th game? If using a mobile device, which version of the App do you have right now? What is happening when you try to open the game? please reply back by…
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Hello @cjb2445🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue you have experienced in your game! Generally, this happens when we open the game on a different device while playing Candy Royale on our current device! If that is not the reason for you to lose the race, I would suggest you to contact…
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Hello again @pamelarsmalls1🤗 Thanks for replying back! You might be talking about Candy Royale and the Gold Bars we share between other players! In this feature, we start the race with 99 other players! Once we reach the final level of the race, Gold Bars prize will be shared between the players that are remaining in the…
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Thank you for replying, Ann🤗 Is the game freezing on multiple levels? Did you notice if you used a special candy combo or a booster (Lollipop / UFO), etc., before the freezing occurred?
