Comments
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Hello @senes2021🤗 A Warm Welcome to the King Community! Can you please provide more details what is happening? Are you not able to use the gold bars to purchase moves and/or boosters in your game? Is that the issue you are experiencing? If so, which device are you using to play the game? When did the issue start? Please…
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Hello @lk7123🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game! Are you playing Candy Crush Saga? If so, are you seeing a Grey screen on your game map? Can you post a screenshot of your game map for me? Please reply by typing below. To post a screenshot, tap on the…
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Hello @rmarselle44🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game! Are you playing Candy Crush Saga? If so, are you experiencing this issue with "Sweet Cinema" rewards? If not, please provide more details, so that we can provide you better assistance! To reply…
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No luck yet @FreePyrolight? So sorry! I wasn't here for the last 2 days as I wasn't well! But, QueenB did say that she will take care of the issue! Let me remind her again tomorrow🙏
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Hello @chrissy88888🤗 A Warm Welcome to the King Community! Ad videos are still a testing feature in Candy Crush Saga, because of which not all players have it at the same time! If you used to receive the Ads but not anymore, it is because the feature was moved to a different group(s) of players! If you are aware about the…
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Thank you for the screenshots @CJG100! And yes, you got them right😊 Looking at the iPhone screenshot, I am suspecting that you are not logged into the game yet! If you are logged in with the same account you have used on your iPad, your Gold bars will be synced. But, it seems like you are playing a new account! Can you…
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Hello @Dradams911🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not received your reward from the Candy Royale! You will have to send a complaint to the King Player Support team and request for your missing Gold Bars. If you need assistance to send your complaint, let me know the device you are…
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Hello @jordlond🤗 A Warm Welcome to the King Community! I am sorry to hear that you are not able to connect to the store in your game and you have reinstalled your game App because of that issue🙃 I would suggest you to contact King Player Support team and send them a complaint, so that they can check from their side and…
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Hi @CJG100🙋♀️ I need to see the screenshot of your game map please!
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Hello @EliMiranda🤗 A Warm Welcome to the King Community! Are you not able to purchase extra moves or boosters with your Gold Bars? If so, which device are you using to play the game? When did the issue start? Do you see any error message when you try to make a purchase? Please reply back by typing below🍫🍬🍫
